Terms of Service

Last updated: June 3, 2026

1. Service Overview

Preek AI inc. ("Preek AI", "Preek") provides general wellness tools, meal insights, health journaling, family summaries, and AI voice coaching. The service is informational and is not intended to provide medical advice, diagnosis, treatment, medication instructions, emergency triage, or emergency response.

2. Account and Eligibility

You are responsible for maintaining account security and for providing accurate setup information. The service is intended for adults 18 and older and is not directed to minors under 18. Some regions or states may be unavailable in the current product flow.

Preek may limit, suspend, or end access where reasonably needed to protect users, service security, legal compliance, service integrity, or to respond to suspected misuse or violations of these Terms. Where practical, Preek may provide notice or a chance to resolve the issue.

3. Voice Features

Voice-clone setup requires consent from the person whose voice is recorded. Voice samples, speaker embeddings, synthesized voice artifacts, and related call artifacts are handled under the Privacy Policy. AI voice coaching is presented as an automated voice experience in the app and call UI.

4. Acceptable Use

• Do not use Preek AI for deception, harassment, spam, impersonation without consent, unlawful activity, emergency response, or medical decision-making.
• Do not attempt to bypass security controls, access another user's account, interfere with the service, or extract models or credentials.
• Do not suppress AI voice disclosures shown or spoken by the product flow.

5. Subscriptions

Premium features may require an active subscription handled through the applicable app store and RevenueCat. Subscription cancellation pauses paid features according to the subscription state. Privacy deletion requests are handled through the deletion paths described in the Privacy Policy.

Billing, renewal, cancellation, and refund handling for in-app purchases are generally managed by Apple App Store or Google Play policies and account tools. Preek may rely on app-store purchase status and RevenueCat entitlement data to determine feature access.

6. AI Output

AI-generated outputs can be incomplete or inaccurate. Use them as general wellness reflections and discuss health decisions with qualified professionals.

To the maximum extent permitted by law, the service is provided on an as-available basis without promises of uninterrupted availability, uptime, or output accuracy beyond what applicable law requires.

7. Data and Privacy

Data processing, service providers, retention triggers, deletion paths, and privacy choices are described in the Privacy Policy. By using the service, you grant Preek the permissions needed to process data for the features you use, subject to your settings and consent choices.

You retain ownership of content you submit, such as meal photos, notes, voice samples, recordings, and other inputs. You grant Preek a limited permission to host, process, analyze, transmit, and display that content as reasonably needed to provide, secure, support, and improve the features you use, subject to the Privacy Policy and your consent choices.

8. Service Changes

Features, availability, prices, and providers may change over time. Material privacy changes are handled under the Privacy Policy.

9. Informal Dispute Resolution

Before filing a claim, you and Preek agree to try to resolve the dispute informally. The party raising the dispute should email support@preekai.com with the account email and a brief description of the issue. This informal process does not prevent either party from seeking urgent court relief for security, misuse, intellectual-property, or unauthorized-access issues.

10. Binding Arbitration

Except for the carve-outs in this section, disputes arising out of or relating to the service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules and Mediation Procedures. If the AAA is unavailable or declines administration, the parties will work in good faith to select a comparable neutral provider; if they cannot agree, a court with jurisdiction may appoint one.

The arbitrator may award remedies available in court, subject to these Terms. Either party may bring qualifying claims in small claims court. Either party may seek temporary or preliminary injunctive relief in court for misuse, security, intellectual-property, or unauthorized-access issues. Claims for public injunctive relief that cannot be waived under applicable law may be brought in court after individual claims are resolved, to the extent required by law.

Where the arbitration provider rules allow coordinated or mass-arbitration procedures for similar demands, those procedures may be used to manage fees and scheduling while preserving individual merits determinations.

11. Class Action and Jury Trial Waiver

To the maximum extent permitted by law, disputes will proceed on an individual basis. You and Preek waive jury trial and participation in class, collective, consolidated, private-attorney-general, or representative proceedings. The arbitrator may not preside over class or representative proceedings except where applicable law prevents waiver of a specific public-injunctive-relief claim.

12. Arbitration Opt-Out

You may opt out of Sections 10 and 11 by emailing support@preekai.com within 30 days after first accepting these Terms or first receiving notice of these arbitration terms, whichever is later. Include the account email and state that you opt out of arbitration. Opting out does not affect the other parts of these Terms.

13. Limitation of Liability

To the maximum extent permitted by law, Preek and its officers, directors, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or lost profits, data, goodwill, or service interruption. For claims not excluded above, total liability is capped at the greater of the amounts paid to Preek for the service during the 12 months before the event giving rise to the claim or US $100. These limits do not limit liability that applicable law does not permit to be limited.

14. Governing Law and Forum

Delaware law governs these Terms, without regard to conflict-of-law rules, except where applicable consumer protection law requires otherwise. For disputes that are not subject to arbitration, the parties consent to exclusive jurisdiction and venue in state or federal courts located in Delaware, unless applicable consumer law gives the consumer a different non-waivable forum right.

15. Severability

If a provision is found unenforceable, the unenforceable portion will be severed or limited to the minimum extent needed, and the rest remains in effect. If the class action waiver is found unenforceable for a particular claim, that claim will proceed in court rather than arbitration unless applicable law permits another result.

16. Contact

Questions and support requests: support@preekai.com

For Japan paid-subscription disclosures, see Specified Commercial Transaction Disclosure.